fa66's Privacy Policy
This document provides full transparency on how your personal information is collected, stored, and kept secure on the fa66 platform.
Data Collection
Only the information that is necessary is collected — nothing more.
Data Protection
Industry-standard SSL encryption and security technologies are used.
No Third Parties
Your information is never sold to any third party.
Your Rights
You retain the right to view, correct, and delete your information.
Introduction & Overview
fa66 is a secure and reliable online casino and betting platform serving players in Bangladesh. We place the highest importance on our users' privacy and are committed to ensuring the protection of their personal information.
This privacy policy will tell you what types of information fa66 collects, what it is used for, how long it is retained, and how your information is protected from unauthorized access. This policy applies to our website, mobile platform, and other services.
In this policy, "we", "our", or "fa66" refers to the fa66 platform and its operators. "You" or "user" refers to any individual registered on or using the platform.
Information We Collect
fa66 collects user information through various methods. The types of information collected are listed below:
2.1 Information You Provide Directly
When you create an account at fa66 or contact us, you provide the following information yourself:
- Full name and date of birth (for identity verification)
- Email address and mobile number
- Username and password
- Payment information for financial transactions (bKash, Nagad, Rocket, Upay, or bank account)
- Documents required for identity verification (national ID card or passport)
2.2 Automatically Collected Information
When you use the fa66 platform, certain information is collected automatically:
- IP address and device information
- Browser type and version
- Date, time, and duration of site visits
- Pages viewed and click patterns
- Data collected through cookies and similar tracking technologies
2.3 Transaction Information
A record is kept of every deposit or withdrawal transaction on your account. This includes the transaction amount, time, and the payment method used.
Purpose of Data Use
fa66 uses collected information only for the following legitimate purposes:
- Account Management: To create, verify, and manage your account.
- Service Delivery: To operate gaming, betting, and payment services smoothly.
- Identity Verification: To prevent financial fraud and misuse.
- Customer Support: To resolve any complaints or queries you may have.
- Security: To maintain platform security and detect suspicious activity.
- Legal Obligations: To comply with applicable laws and regulations.
- Service Improvement: To conduct analysis for improving the user experience.
- Communication: To inform you about important updates, security alerts, and service changes.
fa66 never sells or rents your information to third parties for advertising purposes.
Data Sharing & Disclosure
fa66 does not share your personal information with third parties for any commercial purpose. However, certain information may be shared in the following limited circumstances:
4.1 Service Providers
Providers of services such as payment processing, identity verification, and technical infrastructure maintenance may access limited information on an operational need-to-know basis. All such partners are bound to comply with fa66's privacy standards.
4.2 Legal Requirements
Information may be disclosed in compliance with applicable law in cases of a court order, government directive, or legal obligation. In such circumstances, only the specifically requested information is provided.
4.3 Fraud Prevention
Information may be shared with relevant authorities or agencies to detect and prevent financial fraud or illegal activity. This is done to protect the interests of all users.
Data Security Measures
fa66 has adopted multiple technical and administrative measures to ensure the security of your information:
- SSL Encryption: All data exchanged between your browser and our servers is encrypted using industry-standard TLS/SSL technology.
- Secure Data Storage: Stored information is kept in encrypted databases and can only be accessed by authorized personnel.
- Access Controls: Staff are given access only to the information necessary to carry out their responsibilities (principle of least privilege).
- Regular Security Audits: Regular security reviews are conducted to identify vulnerabilities.
- Firewall & Monitoring: Systems are monitored 24/7 and automatic detection of unusual activity is in place.
- Two-Factor Authentication: The use of Two-Factor Authentication is encouraged to enhance account security.
However, it is not possible to guarantee 100% security for data transmitted over the internet. In the event of any security breach, fa66 will notify the affected users as quickly as possible.
Cookies & Tracking Technologies
Cookies and similar technologies are used on the fa66 website. Cookies are small text files stored on your device that help improve the quality of our service.
6.1 Essential Cookies
These cookies are essential for the platform to function properly. They include login sessions, security tokens, and storing user preferences.
6.2 Analytical Cookies
These cookies are used to analyze how users interact with fa66 in order to improve the service. The data collected is anonymized.
6.3 Cookie Controls
You can manage cookies by changing your browser settings. However, disabling essential cookies may limit some functionality of the platform.
Data Retention Period
fa66 retains your information for as long as it is needed:
- Account Information: For as long as your account is active, and for a specified period after account closure as required by law.
- Transaction Records: Retained for a specified period to meet financial regulatory requirements.
- Communication Records: Customer service records are generally kept for a limited time after a request is resolved.
- Technical Logs: Retained for a short period for security purposes.
Once the retention period ends, information is securely deleted or anonymized.
Your Rights
As a registered user at fa66, you have the following rights:
- Right of Access: You may request to know what information is stored about you.
- Right to Rectification: You may request the correction of inaccurate or incomplete information.
- Right to Erasure: In certain circumstances you may request the deletion of your personal information, though this may not be fully possible where legal obligations apply.
- Right to Restriction of Processing: In certain cases you may request that the processing of your information be limited.
- Right to Object: You may object to the use of your information for specific purposes.
- Right to Close Your Account: You may request to close your account at any time.
To exercise these rights, contact our support team via live chat from the login page or by emailing [email protected].
Protection of Minors
fa66 is for users aged 21 and above only. We do not knowingly collect information from any minor. Age verification is in place during the registration process.
If a parent or legal guardian believes their minor child has submitted information to fa66, please contact [email protected]. We will arrange to delete such information immediately.
Policy Changes
fa66 reserves the right to modify or update this privacy policy as needed. When any significant change is made to the policy, we will:
- Update the date on this page.
- Notify registered users by email or through the platform.
- For significant changes, adequate notice will be given before the new policy takes effect.
Continued use of the platform after any changes will be considered acceptance of the new policy. You are advised to visit this page regularly to stay up to date with any changes to the policy.
Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, please get in touch with us. fa66's customer service team provides support in both Bengali and English, 24/7:
- Live Chat: Connect directly via live chat through the fa66 login page.
- Email: [email protected]
We will do our best to respond to your request as quickly as possible. Your privacy and data protection are among fa66's top priorities.